Frequently Asked Questions
Discover everything you need to know about our Haute Parfumerie experience.
Are your fragrances authentic?
Yes, all products sold on our official website are 100% authentic Parfums de Marly creations, bottled and packaged in France.
What is your return policy?
We offer a 30-day return policy for unopened and unused items in their original cellophane packaging. Please note that discovery sets and samples are final sale.
Do you offer international shipping?
We currently ship to a wide range of countries. Shipping costs and delivery timelines are calculated at checkout based on your specific location and customs regulations.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the carrier's website.
Are your perfumes vegan and cruelty-free?
Parfums de Marly does not conduct animal testing on its products. We prioritize high-quality ingredients that comply with international safety and ethical standards.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.